Hi, from your prepaid service will be updated to our latest Boost Mobile Prepaid plan.
Your new plan still comes with great data inclusions, unlimited calls & text to standard national numbers on Australia's biggest mobile network and data rollover on eligible recharges.
This update will be automatic. Until then, your current recharge inclusions will not change and you can keep using your service as usual.
This message will help you understand:
•
What changes you can expect with your new plan
•
When to expect your update
•
Where to go to find more information
So, what's changing?
•
Recharge expiry - We have simplified our recharge options. All recharges will now have either a 7 day, 28 day or 12 month expiry period, depending on the recharge amount.
•
International Calls & Text - On recharges of $30+, you'll get heaps of standard international calls to 50 selected destinations (including unlimited calls to 20 selected destinations), plus text to all countries. From 29 March 2022, we will be making some changes to the included destinations. Click here for more information.
•
Auto recharge - for security reasons, any saved credit card details will not carry over. Once your plan has been updated, the account owner will need to set up auto recharge again, using the My Boost Mobile app.
Here's an example of what a recharge includes today on your current plan, and what the same recharge will look like on your new plan. You can compare all the recharge options here.
Current Anytime Plus Plan
New Prepaid Plan
$20
$20
5GB
5GB
28 day expiry
28 day expiry
Unlimited Calls & Text
to standard national numbers
Unlimited Calls & Text
to standard national numbers
Unlimited International Calls & Text
to standard numbers to 25 selected destinations
+ 200 mins & text to 30 selected destinations
+ 200 MMS to 55 selected destinations
International Calls & Text
Not included
Data Rollover
To use in next recharge when you recharge before expiry
Data Rollover
To use in next recharge when you recharge before expiry
All for use in Australia
All for use in Australia
Current Anytime Plus Plan
New Prepaid Plan
$30
$30
20GB
20GB
28 day expiry
28 day expiry
Unlimited Calls & Text
to standard national numbers
Unlimited Calls & Text
to standard national numbers
Unlimited International Calls & Text
to standard numbers to 20 selected destinations
+ 100 mins & text to 35 selected destinations
+ 100 MMS to 55 selected destinations
Unlimited Standard International Calls
to 20 selected destinations
+ 300 mins to 30 selected destinations
+ 300 text (inc MMS) to all destinations Now with more call minutes & text included
Data Rollover
To use in next recharge when you recharge before expiry
Data Rollover
to use in next recharge when you recharge before expiry
All for use in Australia
All for use in Australia
Can't see your current recharge? Visit our website to compare the different recharge options and find out more about your plan update.
There are some additional changes to plan features:
1.
Premium and 1900 Numbers - Calls and SMS to Premium or 1900 numbers will no longer be available.
2.
International Roaming - International roaming is no longer available. However, don’t worry, are planning to re-launch roaming in 2022.
3.
Managing auto recharge - You will no longer be able to set up and manage auto recharge using #111#, you will need to use the My Boost Mobile app.
What's next?
Your update to the latest Boost Mobile Prepaid plan will happen automatically from .
If you have an active recharge at the time of this update, we'll convert it across to your new plan. We'll be in touch with more information about this soon.
Until then, your current inclusions will not change and you can keep using your service as usual.
Keep in touch @boostaus
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